CRM & sales ops
Pipelines, tasks, and customer history wired to WhatsApp, email, or your existing stack.
Bespoke systems · South Africa
Custom Software Development South Africa
Replace spreadsheets and broken off-the-shelf tools with software that matches how your team works. We design, build, and stay responsible for CRM, ops, HR, inventory, and industry-specific platforms.
Capabilities
What we build
Senior-led delivery from Qwabi Engineering: architecture, implementation, and production ownership in one accountable team.
HR & payroll workflows
Leave, shifts, employee records, and exports your payroll partner can trust.
Inventory & warehouse
Stock, purchase orders, barcodes, and alerts that stop silent stock-outs.
Fleet & field teams
Dispatch, mobile proof of delivery, and dashboards for coordinators.
Accounting & finance ops
Invoicing, expenses, and reconciliation helpers for small business finance teams (not a full ERP replacement unless scoped).
Property & facilities
Units, leases, maintenance, and owner reporting in one place.
How we work
- 01
Process mapping
We walk your current spreadsheets, WhatsApp groups, and pain points. Then we document roles and must-not-break rules.
- 02
Phased roadmap
Module-by-module delivery so staff adopt early. Each phase has a ZAR cap and clear done criteria.
- 03
Build & train
Staging environment, import scripts, and short Loom-style guides for operators.
- 04
Operate & extend
Monitoring, fixes, and feature work on retainer so the system grows with the business.
Bespoke software pricing ranges (ZAR)
Module complexity, integrations, and compliance drive quotes. Use these bands for budgeting; we confirm after a technical review. Get a scoped estimate or read the full 2026 cost guide.
CRM & customer operations
Pipelines, tasks, and integrations that match how your team actually sells and supports.
| Scope | Typical range (ZAR) |
|---|---|
Light CRM Contacts, deals, notes, exports, small team roles. | R80k – R180k |
Production CRM Automations, email/WhatsApp hooks, reporting, accounting sync. | R180k – R450k |
Multi-branch CRM Territories, commissions, audit trails, ERP or data warehouse feeds. | R450k – R900k+ |
HR & payroll systems
| Scope | Typical range (ZAR) |
|---|---|
Leave & employee records Profiles, leave requests, approvals, basic reporting. | R70k – R160k |
Payroll-ready HR hub Payslip exports, shifts, policies, integration handoff to payroll provider. | R160k – R400k |
Enterprise workforce Multi-site, compliance logs, SSO, legacy payroll bridges. | R400k – R850k+ |
Inventory, warehouse & fleet
| Scope | Typical range (ZAR) |
|---|---|
Stock & orders SKUs, stock levels, purchase orders, simple dashboards. | R90k – R220k |
Warehouse operations Bins, pick/pack, barcodes, supplier portals, low-stock alerts. | R220k – R550k |
Fleet & logistics Job dispatch, driver apps, proof of delivery, route history. | R300k – R750k+ |
Property management & small-business accounting
| Scope | Typical range (ZAR) |
|---|---|
Property listings & leases Units, tenants, rent schedules, maintenance tickets. | R120k – R280k |
Portfolio operations Owner statements, arrears workflows, contractor jobs, document store. | R280k – R650k |
Accounting operations tool Invoicing, expenses, VAT-friendly exports, accountant handoff (not a full GL replacement). | R100k – R320k |
Regulated accounting products need your accountant or auditor in scope conversations early.
Shipped work
Operations-heavy products where uptime and staff adoption matter as much as the UI.
Frequently asked questions
Need bespoke software that fits your operations?
Describe the workflow on WhatsApp or use the estimator. We map phases and ZAR ranges without a sales deck.