Tailored copilots
Assistants trained on your docs and SOPs with citations staff can verify before acting.
Custom AI · South Africa
Bespoke AI Solutions in South Africa
Off-the-shelf AI tools rarely match your policies, roles, or legacy systems. We design bespoke AI solutions that sit on your software, respect approvals, and stay debuggable after launch.
Capabilities
What we build
Senior-led delivery from Qwabi Engineering: architecture, implementation, and production ownership in one accountable team.
Custom agents
Agents that call your CRM, ticketing, or ops APIs with role checks and human approval on risky steps.
RAG over private data
Search policies, contracts, and tickets without sending raw exports to a public chatbot.
Workflow automation
Draft emails, classify leads, and summarize calls where AI proposes and humans confirm.
Evals and governance
Test sets, logging, and cost caps so behavior is measurable, not mysterious.
How we work
- 01
Workflow selection
One measurable outcome (hours saved, faster response) owns the pilot. Vanity bots without owners are out.
- 02
Data and policy design
Sources, retention, PII rules, and escalation paths documented before prompts scale.
- 03
Pilot with real users
Staff test on staging data with feedback loops before customers see outputs.
- 04
Production and tuning
Monitoring, fallbacks, and handover so your team can adjust prompts and swap models.
Bespoke AI solution pricing (ZAR)
Engineering bands below exclude LLM API spend, which we estimate separately from usage patterns. Get a scoped estimate or read the full 2026 cost guide.
AI copilots & workflow automation
Focused AI layers on top of software you already run. Scoped so models, prompts, and guardrails stay maintainable.
| Scope | Typical range (ZAR) |
|---|---|
Single workflow pilot One high-volume task (support triage, doc Q&A, internal search) with human review. | R45k – R120k |
Multi-workflow rollout Several connected flows, admin tuning, logging, and role-based access. | R120k – R320k |
Production AI operations Monitoring, evals, model routing, and integration across CRM, ERP, or data warehouse. | R320k – R750k+ |
LLM API usage (OpenAI, Anthropic, etc.) is billed separately or passed through at cost.
Custom AI agents & orchestration
| Scope | Typical range (ZAR) |
|---|---|
Task agent MVP One agent with tools (email, calendar, CRM lookup) and approval gates. | R80k – R200k |
Multi-agent system Handoffs between agents, structured outputs, audit trails, staging environments. | R200k – R550k |
Enterprise agent platform SSO, policy layers, observability, and integration with legacy APIs. | R550k – R1.2m+ |
Shipped work
Bespoke AI inside products people use, not one-off demos.
Frequently asked questions
Need bespoke AI that fits your business?
Describe the workflow on WhatsApp or use the estimator. We suggest a pilot and ZAR range.